Frequently Asked Questions
Everything you need to know about shopping with Gordini.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging and tags intact to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
How do I make a warranty claim?
If you believe your product has a manufacturing defect, please contact our customer service team with your order number and photos of the issue to initiate a warranty review.